1 reviews | Active since Jan 2017

05 Jan 2017, 18:25

ADSL Line down for over 2 days

<p>i'm really frustrated with Telkom i can't handle this anymore i want to cancel this service and move to another service provider. their call centre agents are not helpful at all, other you even have to tell them to check for something that they should be checking and their technicians simply dont care. i was told there's an issue in roodepoort honeydew ridge side with regards to the exchange and it will be resolved yesterday by 5 pm "considently when their account team are closed" and the service was not resolved when i called back at 6 and i was told next day in the morning it will be fixed, guess what nothing still. i just called again and still the same issue and now they don't know when it will be fixed. </p> <p> </p> <p>they are just luck transferring the line takes long and their accounts team is closed but one thing for sure i'm moving from they are expensive and *********** i'm done with this BS </p>

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