ADSL Line down for last 3 days

Highly dissappointed with Telkom<br> I have had no Internet since Sunday. Tried to log a new call but keep getting hung up on.<br> Also have an existing call so I cannot use the sms service as it reflects an existin call already.<br> 92ARK290115<br> <br> No: ***.<br> I have had techs come out, it is not the line, it is an old box that they have to replace, when will the interruptions be resolved??<br> <br> Can someone please just sort this out, I cannot keep calling and holding on line and the walk in centre are just as dependent if not useless for this types of issue!!!<br>