JT
Johan T

1 reviews | Active since Apr 2010

15 Jan 2017, 17:12

ADSL Line down for almost 3 months

<p>Telkom is an endless headache regarding ADSL Service, logged a call in October 2016, line repaired after 4 weeks and was up for 3 days then down again and no followup from Telkom, I called several times. A Technician attended in December and closed the call as working, line still not working. Called again numerous times in December/January and also took out Telkom Mobile contracts just to ensure connection to sustain my business. With this rate of service from Telkom, small businesses will suffer, it seems Telkom want to get rid of their ADSL Customers with the level of service provided. A few rands reversed for November on my statement for zero service but zero fees reversed for December and January downtime. I am still paying and getting absolutely no service.</p>

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