ADSL Line Down for a WEEK

I am totally disgusted with TELKOMs horrible service. I have an uncapped ADSL line which I use for both personal and business use. Last week Tuesday (5/12/2017) I was experiencing poor ADSL speeds which led me to call the contact center. A gentleman answered and took me through some steps which left my ADSL not working altogether. A call was logged and until today I am still waiting for a technician to visit my premises to rectify the error.

I have made 5 calls already only to be updated with the same thing that they are remotely fixing the problem after which they will send a technician. What *******. A whole week to fix a problem. Are you people seriously feeding us with this kind of junk? How gullible do you think consumers are?

Shame on you TELKOM. Your service is pathetic and it looks like the beginning of your end at the rate your company is going, ignoring customers who really require their services to be up and running at this crucial time of the year.