GF
George F
1 reviews | Active since Feb 2013
08 Oct 2015, 14:32
adsl line down for a week
I work from home and despite reporting my adsl line fault a week ago on 1 october, I have had no response or communication from Telkom other than an sms with the ref number which is 1576CNK011015. I urgently need my line repaired for work but when we phoned the call centre we were told its a \general"problem that Telkom is aware of but there is no progress"
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Telkom's replyOfficial
08 Oct 2015, 15:15Hello riverspur,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154265.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154265.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,
Telkom's reply08 Oct 2015, 15:15
Official
Hello riverspur,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154265.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Department and feedback will follow.
Your reference number is SM154265.
We apologize for any inconvenience caused.
Kind Regards
Tebogo N
Telkom Social Media Team
***
Best regards,