ADSL line down for 5 weeks

<p>My ADSL line went down on the 16th of August, I logged a call on the 17th informing telkom of the problem. On a weekly basis I contact telkom regarding the process of the fault and all I get is they will give the technician working on the fault my number to contact me. 5 weeks has gone past and still no responce from telkom, I get billed for the month when I have no internet service.</p>