ADSL line down for 3 WEEKS

Still no joy, having logged a HelloPeter complaint more than a week ago, empty promises, no resolution.<br> My monthy account is over R1000!!!! <br> The only thing good about Telkom is training your agents on apologising, which in todays time is just words, with no action, this is the most appalling service received to date.<br> After having appointed 3 different technicians, the resolution was to be by LATEST the 05.09.2015...... and yeh, as expected, the line is still down.<br> I WANT, not need, am i am going to REITERATE, I WANT my line fixed TODAY....