HJ
Hardy J
1 reviews | Active since Feb 2013
26 Aug 2015, 22:11
ADSL Line down for 2+ Weeks - Not a single word
Our ADSL line has been off for more than two weeks. Logged a call immediately - and till today we have not had a SINGLE call / message or visit / sms form Telkom.<br> <br> I have followed up with the endless waiting line Call Centre - they presumably escalated the call. NOTHING.<br> <br> Telkom seems to be falling apart - WHERE CAN I GET alternatives?
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Telkom's replyOfficial
26 Aug 2015, 23:19Hello Hardy Jonck,
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138854.
Regards
Frank
Social Media Team
***
081 180
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138854.
Regards
Frank
Social Media Team
***
081 180
Telkom's reply26 Aug 2015, 23:19
Official
Hello Hardy Jonck,
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138854.
Regards
Frank
Social Media Team
***
081 180
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM138854.
Regards
Frank
Social Media Team
***
081 180