ADSL Line Down. Bad After Service

<p>Since the beggining of November 2016 my ADSL line is Down. Called in to get in sorted but all they say its my router, tried another Router and still does the same thing. </p> <p> </p> <p>Called in the 2nd time their give me the same story but the Technical side will call back to rest the line. REF# ********** 39. Called back in a weeks times the Job has been closed and still nothing has been sorted... </p> <p> </p> <p>they said a Technician will be sent to come sort it out, 2 weeks now and still nothing been hapening. ***. THIS IS REALLY BAD SERVICE. THEY WILL WANT PAYMENT END OF THE MONTH BUT CANT GIVE ME WHAT I AM PAYING THEM FOR... </p>