1 reviews | Active since Nov 2012
ADSL Line Down and Very Slow Speed
Good day to you,<br> I have a 4Mbps ADSL line at home.<br> The line/service was cut around middle of February 2016.<br> The service was restored around 1 March 2016.<br> However, since then, the speed on the line has been severely hampered - when I do a speed test on the line [URL Removed] I get a download speed of lower than 1Mbps.<br> I have logged numerous calls with Telkom (and even here on HelloPeter) regarding this matter and still the line speed has not been addressed and corrected. <br> Now my data bundles which I paid for are also expiring without me being able to make use of it at all.<br> Technicians are also sent to my home, but the wrong people are sent and they cannot address the problem with the ADSL line. SERIOUSLY PATHETIC
Sorry for the delay. This matter will be escalated for urgency and our consultants will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Sorry for the delay. This matter will be escalated for urgency and our consultants will be in touch.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
