SD
Stefan D
1 reviews | Active since Sept 2016
05 Oct 2016, 15:06
ADSL Line down again
<p>Since my last review telkom fixed my ADSL line on the 23rd of September. On the 29th of September I have the same problem where my ADSL line is not working. I logged the fault with telkom on the 29th of Septembert. Followed up with telkom today, as per telkom the line is in a testing pool ( one week later since I logged the fault). Shoult take 5+ weeks to fix like the previous fault. Poor service is an understatement.</p>
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Telkom's replyOfficial
06 Oct 2016, 09:57Hi Stefan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply06 Oct 2016, 09:57
Official
Hi Stefan,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,