ADSL line down AGAIN!!!!!

I refer to a complaint I logged on Hello Peter on 26th January 2015 @ 11:12 regarding ADSL line down from the 7th of January 2015. The technician arrived on the 27th January 2015 during loadshedding to repair the Telkom and ADSL line and I was told it is repaired before he left. When the power came back on it was still not working so I took the D-Link modem to Telkom store and they replaced the D-Link modem as well. The ADSL line worked for under 1 week and we had loadshedding again on 6th February, and guess what, the ADSL line not working AGAIN when the power came back on 2 hours later. We have checked the NEW D-Link modem and all green lights are on (4 lights in total). Our network states we are connected but no internet connection! I logged a call on Friday with Fault 631CRK060215 which was reported via SMS because Telkom 10210 keeps you on hold for over 1 hour and then you get disconnected and have to dial back. I am fed up with this service, my business is suffering because we are going onto a 2nd month now I have had no internet connection to send quotes and invoices out. I also DEMAND a credit for the month of January 2015 which has now overflowed into February 2015!!!