ADSL line down

My telkom ADSL has been down for a week. The phone line is perfectly fine. But the DSL does not sync.<br> <br> I have logged this problem on the 25th of Feb, and it is still not solved.<br> <br> I have phoned call center almost everyday, each time promising me \tomorrow\" a technician would solve the ticket. But nothing happens. Some technicians have taken the ticket, only to load it back onto the system to prolong the date it has to be serviced by.<br> <br> The fault log is : 682CTZ250216<br> <br> "