jW
jenny W
1 reviews | Active since Mar 2009
31 Mar 2015, 08:49
ADSL line down
Have tried on numerous occasions to get a response re ADSL line that is down. Absolutely no answer on the 10210 line, also no response to the SMS service or the complaint on Facebook. Really useless service. Could Telkom please respond and fix the line as bills now need to be paid etc, etc.
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Telkom's replyOfficial
31 Mar 2015, 11:12Hello jennyw1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100235.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100235.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply31 Mar 2015, 11:12
Official
Hello jennyw1,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100235.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM100235.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,