ADSL Line down

<p>Hi. I have logged a call with Telkom on 24 February 2017 for my ADSL line not working. On 27 February 2017 they send me a message saying that my fault has been linked to a bulk fault. I called the call centre numerous times to get progress yet all they can say is that it was assigned to a technician. I tried gettng feedback on numeorus occasions even tried sending messages on the facebook Telkom account which they just always promised that they will get back to me. Yesterday on 28 March 2017 I reciceived an sms saying that my problem has been solved only o find out when I got home that my line is still not working. I went to the telkom store in waterfall mall Rustenburg and they confirmed that the call I logged was indeed closed yet my line is still not working.</p> <p> </p> <p>This is very poor from Telkom and I know after more than a month still have a fault on my line yet I can only log a call again for assistance as they closed my initial call without really solving my problem.</p>