ADSL line: delays and unanswered calls

Signed up for a Telkom ADSL line on January 14. Waited 8 working days, with no contact, until we finally went into the Telkom store. Have been in and out of Telkom store SEVEN times, and assured our line is coming soon. On Tuesday, Feb 3, Telkom agent told us that the system that the line was delayed, and would only be installed by Thursday Feb 5. However, on Feb 5 we received notice that our provisional installation date would be on February 11!<br> <br> Feb 11 comes, installer arrives to put in line. However, there is an \exchange problem"which he left to fix (and assured up he would call or return in 30 minutes): no call"