JN
Jan N
1 reviews | Active since Jun 2012
18 Nov 2015, 15:08
ADSL Line Dead
Good Afternoon<br> <br> I logged an urgent query on the 16th for a line fault. My line is completely inaccessible and my current ISP can't do anything from their side. I have yet to receive any feedback on it and it is quite urgent as I need the line back up and running for both work and study related purposes.<br> <br> Can I please get someone to contact me asap to resolve this and get my line back online?<br> <br> Thanks in advance.<br> Jan
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Telkom's replyOfficial
18 Nov 2015, 17:30Hello Jan van Niekerk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169139.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169139.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply18 Nov 2015, 17:30
Official
Hello Jan van Niekerk,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169139.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169139.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,