ADSL line dead

I haven't used my ADSL line for a few months (as I was away) and upon returning the line was dead.<br> I logged a fault on-line, but still haven't heard anything back from Telkom and am unable to reach the call center as it takes forever to get through (hung up after holding for 10 minuts).<br> <br> This is not the first time the line randomly went dead and not the first time I find it impossible to get Telkom to fix it once more...<br>