1 reviews | Active since Oct 2016

10 Mar 2018, 10:56

ADSL Line connection issue

I am having lots of issues with the service from telkom staff.

My account is up to date but when i chat to the sales department, they say my line is active, but its acutaully not. The billing department said that my account is still suspended. No one can assist me with my issue, i need my line reconnected.

0
Replies (1)
Telkom
Telkom's reply02 Apr 2018, 14:22
Official

Good morning Alicia

Thank you for making contact with us

Please be assured that this matter has been escalated to the relevant department and feedback will follow.

Your reference number is AI***


We apologise for any inconvenience caused.

Kind regards

Jawaad

Telkom Social Media Team

Best regards,