ADSL LINE - COMPLAINT

Good Day I app**** for a ADSL with Telkom in June. A technician came on 21 June and checked the existing line was in my residence. He advised that there was technical fault and would let me know once this was fixed. In July I phoned Telkom sales as I had received no response from the Technician. They advised that under the ref that the line was pending activation. I phoned again on 14/8 and was given a ADSL telephone number and was advised that a sms would be sent to me advising my username and password. To date I have received no sms and am still awaiting a response. This has been going on for over 2 months and still no communication from Telkom. (My order number ********** 13A) Ref No for call made on 14/08 ********** and ADSL telephone no ********** 736