1 reviews | Active since Feb 2017
ADSL Line Complaint
<p>Conatced Telkom via website to log complaint for faulty ADSL line especially DSL connection. THis was on 18 February 2017 and here we are still without connection. Pay huge amount monthly and I am in credit but it takes more than 2 days and still not resolution. Poor service</p>
Good Day
Thank you for making contact with us,
Kindly provide us with our affected number, and reference number. We have logged your request: AI***, for investigation
awaiting your response
Regards
Telkom Social Media Team
Bronwyn Davids
Best regards,
Good Day
Thank you for making contact with us,
Kindly provide us with our affected number, and reference number. We have logged your request: AI***, for investigation
awaiting your response
Regards
Telkom Social Media Team
Bronwyn Davids
Best regards,
Hi Bronwyn
Thank you for the prompt response. My line number is ********** 032, the line was repaired yesterday afternoon so we were out since 18 February 2017. General turaround time is satisfactory but not this incident. The other concern I have is that the line is down more often than one would like to see. I trust that you will find suitable solution for all involved.
Regards
Hi Bronwyn
Thank you for the prompt response. My line number is ********** 032, the line was repaired yesterday afternoon so we were out since 18 February 2017. General turaround time is satisfactory but not this incident. The other concern I have is that the line is down more often than one would like to see. I trust that you will find suitable solution for all involved.
Regards