ADSL Line Awaiting Telkom Completion

I recently placed an order with Axxess for an ADSL combo (data + line). All I require is for my line to simply be DSL activated by Tekom. It has been a few weeks, and still nothing has has happened. When I try calling Telkom, I get absolutely no assistance, and I am losing patience.<br> <br> Just activate my line!<br> <br>