JH
Johan H
1 reviews | Active since Dec 2014
10 Nov 2015, 14:52
ADSL line appointment ignored
I app**** for and ADSL line with Ref ***. Received an sms confirming installation for 18 Nov 2015.<br> on Sunday 8 November I received a call from Telkom inquiring if they could install the line on Monday 9 November 2015, what a surprise!!!. Once again I received an sms confirming the appointment. I took a day leave from work to be at home for the \installation". To date no installation"
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Telkom's replyOfficial
10 Nov 2015, 16:20Hello Johanhu,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166308.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166308.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Telkom's reply10 Nov 2015, 16:20
Official
Hello Johanhu,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166308.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM166308.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media