ADSL line application rejected

I walked into a Telkom store (Kenilworth centre) asking for adsl during December 2015, I was told I needed to sign up for a voice package in addition to the adsl line. When the voice line eventually got in January 2016 I was told that there is no copper service in my area and that I could not get adsl. <br> <br> The entire reason for dealing with Telkom was to get ADSL internet, which I have not received, even though the road behind me has ports available. Instead I'm paying for a voice service I do not want.<br> <br> I please would just like to find out whether I can get ADSL, if not I would like my account cancelled.<br> <br>