ADSL Line and telephone line down

I have been in contact with Telkom everyday and sometimes 3 times a day I phone.<br> <br> My call reference number 1101CRK***.<br> They first told me a technician was logged for Thursday or Friday last week.<br> <br> I wait and nobody came. I called them again they escalated my call 807776. The manager told by Monday they will fix the fault as there are technicians that work on weekends . I waited all weekend . N nothing. Monday I phoned they said no technician will come through by the 20th of this month by they sure before the 20th. Nothing . on the 2Oth I phoned them at 330 the guy said technicain is working on the line at your house, I said nobody is at my house , he then says this is waht the computer tells him. they knock off at 5 they shoudl be there. Still nobody came. I phone them all the time eventually the telkom lady said she has run out of excuses, They offer no feedback nothing.. I work from my home premises and need my line sorted. This is the worse case of bad service and toatl disregard.