ADSL Line And Speed Problems

My ADSL line was off for 4 weeks. This was, apparently, caused by a cable fault. I gave Telkom the benefit of the doubt.<br> After the 4 weeks, my ADSL light, on my router, switched on......but the ADSL is not consistent.<br> I get decent latency and speed for a couple of hours during the day and then suddenly....nothing. The line is completely dead. The latency is over 800ms and the speed is 0.04mbps.<br> This is exactly the case right at this moment. I cannot use my ADSL line.<br> <br> There are about 3 faults logged at Telkom for this and EVERYTIME, nobody from Telkom phones me and the fault gets closed. I get home and my line is not working. Including the 4 weeks that my line was off, this is now more than 6 weeks that I have ADSL problems.<br> <br> Can Telkom really be this *********** ?<br> Can someone from Telkom please give me an unscripted response and fix my problem. Every time I phone customer care, they give me the same \stupid\" response. \"Sorry for the inconvenience....bla bla bla\".<br> <br> I am not able to use my ISP services properly for the past 6 weeks. I really think that Telkom must now be liable for all my ISP costs for the past 6 weeks because I cannot use my Telkom ADSL line."