ADSL LINE AND MODEM

<p>Please see this bellow email, You have now give me over to you Attorney but yet you do not adhere to my cancellation a issue has been logged with you guys TO SORT THIS OUT BEFORE YOU TAKE ME BACK TO YOUR ATTORNEY FOR SOMETHING I HAVE BEEN STRUGGLING WITH YOU GUYS.</p> <p> </p> <p>On this form it states email :</p> ********** - Which i did do in August and yet again in November as i received no reply.</p> <p>On the 9th of August i sent an email with all details requesting cancellation.<br /> On 30th August i sent my cancellation form where it was never cancelled.<br /> on 8 November i had to send my cancellation form again - 3 Months down the line.<br /> On 12 November i had spoken to a consultant where i sent these forms once again then to <br /> ********** /> On 17 November i followed up as still nothing was done regarding this.<br /> On 23 Dec i emailed once again and copied in other telkom email address with whom ive delt with before but still no reply.<br /> On 28 Dec i emailed again and still no reply.</p> <p><br />I have all these emails saved regarding this entire issue, I am utterly disgusted with what has happened here especially receiving no feedback whatsoever, i never expected this from Telkom who my parents have been even using for years now and then i decided to take out my hole own package with you guys, i will never ever advise any business your way, and i am not interested in anything.</p> <p>Once as well when i wanted to take out a Cellphone with you guys they said i cannot as i owe R 700.00 on my account after paying it i called in and the lady then said no mam you do not owe us anything where as a cause i paid in 700 rand which i did not even owe and because of that i never took out the cellphone with you guys and i am happy i did not, i am do disappointed with Telkom i do not even know what to say, When i called the call centre Today they said that my account was only cancelled in November and now i have a huge bill, BUT ACTUALLY I FIRST CANCELLED ON 9TH OF AUGUST AFTER PAYING MY JULY ACCOUNT.</p> <p>I would like clarification regarding this as i am rally not happy at all regarding this and utterly disappointed in you guys.</p> <p>If you charge extra for the Modem i will bring it back i remember paying for a fee of purchasing this modem.</p> <p> </p> <p>I am attaching one image, i have more saved emails and docments.</p>