ADSL Line and landline still not installed after 6weeks! Excuses Excuses

<p>My housemate app**** for the ADSL deal that was so popular in January, R799 for uncapped 10MB ADSL line or Fibre. We decided late to get the deal but on the 29th of Jan 2017 we app****. A week later we got approved and they set a date for the installation 2 weeks later. The first time they came out they struggled to get the current line that was in the house to work. for 3 hours they were driving up and down to the box only to tell us that they need access to a house 4 spots from us. We arranged with the owners for access and Telkom went there only to realize they were wrong and that the spot they needed to fix was built over and some other technician had to fix that first. So a few weeks later they phone again and we arrange to have someone at home (during bussiness hours, leave days because they do not do anything over the weekend) for them to come and install. 6 Weeks late but hey we were excited as they also said evrything was fixed and ready to just do the install. So yesterday 10 March 2017 came. They decided to pitch up after 14h00 with no communication at all just to walk in and 3 minutes later tell us that they cannot do jack sh#t due to them having to plant poles. How many more excuses can they think of? This is terrible service and I want some answers immediately</p>