ADSL LINE AND LAND LINE NOT WORKING
Our ADSL Line is not working since the 5th of April 2016 and from yesterday our landline is not working! This is a big joke! A complaint was lodge but no one was in contact with us just an email to say they busy working on it? Working on what!??? And why so long?? I want an explain for this and will escalate this higher! I'm not going to take any nonsense anymore! We pay but don't receive the service we pay for!
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Telkom's replyOfficial
13 Apr 2016, 09:08Hello Juan2016,
As per our email correspondence, the fault is currently linked to a Network fault reference 48BRK160116.
A escalation has been sent to our Network Specialist for a progress update and a possible estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
As per our email correspondence, the fault is currently linked to a Network fault reference 48BRK160116.
A escalation has been sent to our Network Specialist for a progress update and a possible estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
Telkom's reply13 Apr 2016, 09:08
Official
Hello Juan2016,
As per our email correspondence, the fault is currently linked to a Network fault reference 48BRK160116.
A escalation has been sent to our Network Specialist for a progress update and a possible estimated time of repair.
Regards
Noleen
Telkom Social Media Team.
As per our email correspondence, the fault is currently linked to a Network fault reference 48BRK160116.
A escalation has been sent to our Network Specialist for a progress update and a possible estimated time of repair.
Regards
Noleen
Telkom Social Media Team.