AB
AB B

1 reviews | Active since Jul 2009

16 Nov 2015, 17:50

ADSL line always not working when raining

My Telkom ADSL works fine when the weather is dry, as soon as it rains, from a light drizzle to a storm, the ADSL always goes down along with my internet access.<br> The rain always affects the ADSL line, not sometimes, but very single time. This happened last year as well and it seems it was not fixed.<br> <br> Please arrange for a technician to repair and waterproof the line?<br>

0
Replies (1)
Telkom
Telkom's reply16 Nov 2015, 18:27
Official
Hello badtaste,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM168277.

We apologise for any inconvenience caused.

Kind regards,
Ilhaam
Telkom Social Media

Best regards,