ADSL Line

<p>I am paying for a 10Meg ADSL line and have had this line for the more than 3 years. My line speed is usually about 8.5 to 8Meg however over the past 3 weeks my line speed has been reducing, and today it is only syncing at 6Mbps - a 25% reduction in speed.</p> <p> </p> <p>The latency on the line has also increased from 9ms to 38ms.</p> <p> </p> <p>I have reported several faults over the past 3 weeks and on each occassion, my line speed is brought back to 8Mbps only to be reduced again to 6Mbps. My line only drops at about 2am on some mornings and then syncs up with a lower line speed. It does not drop any other time during the day or night. </p> <p> </p> <p>It seems as if Telkom is reducing my line speed on purpose as there no difference in my line stats when it is syncing at 8Mpbs or 6Mpbs. I am also less that 1km from the Clareinch exchange so distance should not be a problem.</p> <p> </p> <p>I think this is a ripoff as I am paying R400 for a line but I am only getting 60% value from it. I work from home alot and I use my ADSL line for web based conferencing. The decrease in my line speed and increase in latency is affecting my ability to work effectively.</p> <p> </p> <p>I want my line restored to its original speed of 8/8.5Mbps.</p>