ADSL Line

<p>Since i have opened my line with telkom , over the Period of 2 years my line has always had an issue with no ADSL every 2 / 3 months where i have no Service for 7 Days or More , lately i reported an Incident on the 4th March 2017 and have spoken to multiple people over the past 5 days and have not received any help.</p> <p> </p> <p>i have been promised by two Senior TL's , Juju Philani and Pem Malabye , where both of them informed me that they would contact me back and for 2 Days i have heard nothing.</p> <p> </p> <p>Everytime i phone and end up at the PE help desk , i ask for Juju Philani and every single time he is on the phone with a client but never has time to speak to me a client who is paying for a service , i then asked him to reuqest a Wireless LTE package for me because i always have a problem with ADSL thanks to Telkoms poor service , and he hasnt seen me anyhting we have spoken about nor Reply to my Mails.</p> <p> </p> <p>He has only sent me Cellphone packages and once off payments for Routers, and i have had both Juju and Pem hang up on me while on call discussing my issue.</p> <p> </p> <p>Now if that is customer Service then i wonder how telkom has actually maintained Business but mind that Telkom only seem to work for Business's and never for the little man which is the running wheel for Telkom.</p> <p> </p> <p>I would like someone to look into all my matters with my line and i have always paid my accounts every month and i would like my Service to Run without any intteruptions where i am down for a week or more.</p> <p> </p> <p>Can someone please get back to me as i have had no Customer Service with Telkom.</p>