gH
gouwah H

1 reviews | Active since Mar 2014

07 Jan 2017, 20:07

Adsl line

<p>My Telkom adsl line has been down for 3months, I wish I was even lying. I would report it then a technician comes out and it works for a week and a half then off again. This has been going back and forth all the time. I am ****ing frustrated right now. I logged it again end of Dec and escalated it by calling the call center this week and get a message saying has been fixed. MY LINE IS NOT FIXED!!!!!! I need the internet for my business and you guys are messing me around. Your technicians have no idea what they doing. One of them was so clueless he said it was my router, bought a new one and guess what it's still didn't work. WHY AM I PAYING FOR AN ADSL LINE THAT IS NOT WORKING!!!! Then a different one came and says I need to buy a netgear router and I quote 'cos it's kwaai' . How dumb. It's the adsl line. I need this line fixed asap!!!! I'm loosing money</p>

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Replies (2)
gH
gouwah H's update11 Jan 2017, 19:51
Reviewer Update

Hi I'm still awaiting feedback RE. My line. When is it going to get sorted? It would help if someone would let me know the reason or atleast keep me updated!

gH
gouwah H's update23 Jan 2017, 15:54
Reviewer Update

So it was a week you sent ppl over to fix my adsl line, I explained to you guys that it works and it stops. Basically the line was working for a week then stoped working again. What are you guys gonna do to have this fixed. Omg do your technicians even know what they doing???? I'm so annoyed, got piles of work I'm trying to get through now this being one of them. Why are we paying you for a line that doesn't work??????