ADSL Line

Last year we had a 4G line installed, line number: ***. Router: D-Link. <br> <br> Ever since installing the line, we have had numerous and endless problems where the router is not syncing and we are left without Wi-Fi and no internet connection whatsoever. <br> <br> There are times when we have to do a Telkom SA speed test, just to see what speed we are getting and appears that we are barely getting a 1G line. We are still demanded to pay the full monthly service fee for a 4G line, which personally I feel is a total *******. There is not a month that goes by where we do not report a fault, it gets sorted out then between 2 - 3 weeks later, the same problem occurs and each time we have to contact Telkom to log a fault. We are always up to date with our payments. <br> <br> This morning, we have yet again reported another fault - reference: 5CEK230216 and I am then told that I have to pay a call out fee of R 273.70. <br> <br> We are starting to get to the point of annoyance. <br>