GS
Gerhard S

1 reviews | Active since Jan 2016

26 Jan 2016, 13:13

ADSL Line

ADSL line has been down for almost 2 months now. Initially it was due my choice of leaving MWEB moving to FNBConnect. Since then it has been a nightmare...Each party (Telkom, Mweb and FNBConnect) putting the responsibility on each other. I have since 100% confirmed that it is Telkom issue.<br> <br> Over the last few days I started putting pressure on Telkom in having this issue resolved. It doesn't matter when you phone, there is always a high call volume. Im sure I can come and do some consulting to have this \high call volume"issue resolved for you relative quickly. <br> <br> My ADSL line is in a \""suspended\"" mode - it also depends who you are speaking too though...some may say it is active...others will say it is suspended. Some may say phone billing"

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Replies (1)
Telkom
Telkom's reply26 Jan 2016, 16:10
Official
Hello GSwart432,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.