JK
Johanita K

1 reviews | Active since Oct 2013

18 Jan 2016, 13:29

ADSL Line

No internet for more than 2 weeks, phone every day and every day the same story technicians missed the deadline, really, Telkom technicians are not capable of doing their work as they keep on missing their deadlines please explain to me how do you miss a deadline, they very good at driving like .... don't stop at stop street ask me I'm staying a gross the Brenthurst yard, I really feel sorry for Telkom call centre staff as they do get all the ... due to Telkom technicians not attending to problems they should attend to, my matter is been escalated 3 times and still nothing is done.

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Replies (1)
Telkom
Telkom's reply18 Jan 2016, 14:08
Official
Hello leopard123,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM189050

Regards
Luleka
Telkom Social Media Team