ADSL Line

I requested an ADSL line to be activated from Telkom on the 11/03/15, I was told it would take up to 72 hours (Order No: ***). The events that took place are as follows:<br> <br> - Received an sms on 13/03/15 @ 16:30 indicating that the ADSL line is activated. I plugged in my ADSL router and it was not detecting an ADSL line. I then called 10210, spoke to Elsie, who stated that my line is in \sleep mode"and it will become active at 16:30 on 14/03/15.<br> <br> - At 17:00 on 14/03/15 my line was still inactive. I called 10210 again"