RC
Ranita C
1 reviews | Active since Dec 2012
04 Feb 2015, 11:09
ADSL Line
Good Day<br> <br> My previous complaints refers:<br> <br> ADSL Line still not working since 08/12/2014.<br> <br> As per Telkom I will not be billed for days when no service, now I am expected to pay +/-R1500. No rebate done to account for months when no service.<br> <br> When will this be sorted out and when will this line be operative once again. <br> <br> Kindly provide mw with a statement via e-mail.
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Telkom's replyOfficial
06 Feb 2015, 09:20Hello ranita,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86027.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86027.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Best regards,
Telkom's reply06 Feb 2015, 09:20
Official
Hello ranita,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86027.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM86027.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Best regards,