ADSL line

Regarding key west branch telkom <br> <br> *** <br> telkom adviced me that they will contact me regarding my previous complain<br> regarding line installation and then converting this line to adsl but this still never happened<br> now telkom need to send out a tecnical support to re asses my line witch was installed 2 weeks ago <br> and this can take up to 2 weeks the manager dont know what is happening were <br> this is a huge problem if telkom cant even manadge there own staff and work done that needs redoing<br> i need some type of report and date when this will be sorted