MN
Michael N
1 reviews | Active since Feb 2014
06 Jul 2015, 16:09
ADSL LINE
Telkom has been giving me the run around since applying for a adsl line last I heared from them was Thursday the date the installation had to take place I've called numerous of times reporting even emailing no response ,I've spoken to branch manager today at promenade she took all my details and @ 11:00 and advised me that she will have feedback within today an call me back still awaiting response from her an from a email I sent on Friday clearly they don't have any customer service an ethics.
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Telkom's replyOfficial
06 Jul 2015, 16:54Hello Neptunez,
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Sales Department and feedback will follow.
Your social media reference number is SM123324.
Regards,
William Letwaba
Social Media Team
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Sales Department and feedback will follow.
Your social media reference number is SM123324.
Regards,
William Letwaba
Social Media Team
Telkom's reply06 Jul 2015, 16:54
Official
Hello Neptunez,
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Sales Department and feedback will follow.
Your social media reference number is SM123324.
Regards,
William Letwaba
Social Media Team
We acknowledge you query & we sincerely apologize for all the inconvenience.
Kindly note that this matter has been escalated to the Sales Department and feedback will follow.
Your social media reference number is SM123324.
Regards,
William Letwaba
Social Media Team