adsl latency

Good day<br> Just want to report that i have been experiencing high latency on my adsl line. I previously were on fastpath but since assia was activated on my line, the latency gave me online gaming problems. I have phone telkom before to get this sorted but either they do not know what i am talking about or just send me to another department. Also tried messaging them on mybroadband, but also no reply. This Assia must disabled on my line asap as i am an online gamer struggling with this annoying high latency. <br>