ADSL Landline NOT installed numerous appointments

To Whom this may concern:<br> <br> Please honour your appointment TELKOM.<br> <br> I receive an sms to confirm the appointment of which I make arrangements to be available to accommodate the Technician for the installation. The result is the technician does not turn up. There is a lack of concern for the client/s.<br> <br> Do your employees appreciate our support as the customers?<br> <br> Contact me ASAP Management of TELKOM.<br> <br> Regards<br> Mr V Naidoo