1 reviews | Active since Jul 2011
ADSL Issues for a Month
<p>I have been having issues with my ADSL for more than a month.</p> <p> </p> <p>There was a problem with the exchange and this has apparently been resolved but my ADSL is still problematic.</p> <p> </p> <p>It now connects, stays connected for a few minutes and then disconnects. This happens all the time.</p> <p> </p> <p>I have called the contact centre and used the website to complain and have been told someone will contact me. No technician has contacted me yet.</p> <p> </p>
Hi Liyaqat,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Liyaqat,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Support team.
Your reference number is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi Liyaqat
A technician was dispatched and according to his feedback, he has now resolved the issue. Please send us an email on *** if you are still experiencing further issues with your line.
Enjoy your day
Regards
Tumelo
Telkom Social Media Team
Best regards,
Hi Liyaqat
A technician was dispatched and according to his feedback, he has now resolved the issue. Please send us an email on *** if you are still experiencing further issues with your line.
Enjoy your day
Regards
Tumelo
Telkom Social Media Team
Best regards,