ADSL issues for 2 years and counting

See previous reference SM180496. After 2 years my adsl, is still not working and after Telkom came to put a new cable last week is worse than ever. WELL DONE! I Have pretty much resigned myself to the fact that telkom is useless and given up hope that they will ever solve my issue. The only option is to start looking for alternatives, even if it ends up costing double or more. Hopefully, if we all start taking our business elsewhere, in the long run Telkom will have to shut its doors and we won't have to deal with them any longer. We can always hope.<br> <br> To add insult to injury, you cannot get through to 10217 to actually report a fault because they don't have enough People to answer the phones or they're on lunch or something because or no one ever picks up. There is absolutely no way to escalate an issue or speak to a manager, superwiser or a person in charge. And don't even try Twitter, my first tweet was in February and constant since then, they pretend to care and it appears as if something is happening but it's all smoke and mirrors. No one ever does anything, just \sorry"\""thank you\"" and \""we will advise\"". *******"