RC
Rachel C
1 reviews | Active since Dec 2009
25 May 2015, 13:43
ADSL issues but no resolution
I refer to a issue reported on HelloPeter on 20th April (Telkom ***).<br> It is over a month later and 2 months since I logged a call with Telkom. Telkom still has not rep**** to emails, or calls logged. Nor has the escalation Joshua Mnisi logged caused any action from Telkom.<br> <br> I want to upgrade my ADSL to a higher cap - and Telkom aren't interested!
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Telkom's replyOfficial
25 May 2015, 16:01Hello SAmom,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,
Telkom's reply25 May 2015, 16:01
Official
Hello SAmom,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Regards,
Launa Molapo
Telkom Social Media Team
Best regards,