SS
Shane S

1 reviews | Active since Aug 2014

25 Feb 2015, 15:10

ADSL ISSUE FIXED OVER THE PHONE

My client moved to a new premises and telkom moved the lines, but the so called technicians didnt do their job properly they connected the ADSL with the PABX system. So that caused the internet to sinc at a slower speed and the Internet will drop when one tries to call out. <br> <br> Thank the LORD that Dirk Korporaal answered my call to telkom. it took him less than 5 munites to explain to me what the issue is and after his proper explanation, I did what he instructed me to do and the issue was fixed. <br> <br> I must add that Mr Dirk Korporaal that assisted me is highly professional and knows what he is talking about..

0
Replies (1)
Telkom
Telkom's reply25 Feb 2015, 16:08
Official
Hello user-Shane,

Thank you for taking the time to feedback on the positive experience you had with Telkom.

Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Have a gr8 day!

Regards,
WilliamLetwaba
Social Media Team