ADSL internet fault ,TELKOM just dont care

Telkom offered me an upgrade to my line from 4 megs to 10megs with a dstv explorer everything worked just fine. The line syncing at 10 megs download speed 8.5 megs which is acceptable. about 5 five months ago the problem started my line dropping syncing at different speed 9 ,8, 5, 4 ,3 , 1.7 , hey i even got 325kps it drops so many times per day i lost count , i absolutely can do nothing on the internet.<br> I have logged so many faults, the last technitian actually located the fault between the two distrubution boxes , he esculate the fault to the underground cable technitian , they dont even come out just close the fault. i feel that i am currently being de*****ed by TELKOM , i have no joy with my 10 meg line i am paying for nothing and no service at all. My last fault number that was closed without attending was 167CNK281215.<br> <br> Telkom is absolutely getting worse the problem will not go away if it is not fixed, and they must please stop lowering my profile that is not solving anything the problem is with the cable between the Distrubution boxes, when my profile is lowered to 8 or 6 megs i still have to pay for 10 megs but the line still drops and the problem remains.<br> <br> Please assis