1 reviews | Active since Aug 2015
ADSL /INTERNET ALWAYS DOWN
<p>To whom it may concern</p> <p>I have reported several times that my line is just so unstable, TODAY again it is completely DOWN, my husband runs a business from home and actually cannot operate. Its very pathetic to charge me for a service that cannot be provided. I have had 3 different technicians come to my house all trying different things, I want a senior technician who actually knows what they are doing. Please advise urgently as to when this will be resolved THE LINE IS DOWN, THE INTERNET IS DOWN, yet you never fail to BILL me</p> <p>Alyse Vituli</p>
Hello avituli
We sorry for the inconvenience caused.
The fault has been linked to a Network fault in the area 67ARK030717.
Our technicians are currently attending to the fault.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello avituli
We sorry for the inconvenience caused.
The fault has been linked to a Network fault in the area 67ARK030717.
Our technicians are currently attending to the fault.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello avituli
Thank you for taking my call.
We will await your reply to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello avituli
Thank you for taking my call.
We will await your reply to assist further.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hi there, thanks for the follow up , the line was down last night for about an hour, and then again this morning for about a half hour round about 8 am....since then it seems stable.
I would like to keep the call open and monitor tonight and tomorrow
Thanks so much
Mrs Vituli
Hi there, thanks for the follow up , the line was down last night for about an hour, and then again this morning for about a half hour round about 8 am....since then it seems stable.
I would like to keep the call open and monitor tonight and tomorrow
Thanks so much
Mrs Vituli