ADSL intermittend 4 months

Been reporting our Telkom ADSL line since December. Its been hit by lightning. First time technician came around did nothing and left the wire they were supposed to change in our yard. Reported the same line again 3 weeks ago. Technician came out and had coffee with our Domestic worker did not bother to look at the damaged line that now is melted by lightning damage. In the mean tine this has been reported and ref numbers received but nothing gets done by Telkom. Been without internet for 6 weeks the past 3 months !!!! The moment I get another solution I will leave Telkom.