PO
Paulo O
1 reviews | Active since Aug 2011
29 Jun 2015, 09:57
ADSL installation date changed for no reason
I confirmed via sms and telephonically with Telkom, that I would be available today, 29/06/2015, to have a technician come and install my ADSL line. I had to take off work specifically for this, as the sms states that it is a \All day appointment". I received an sms confirming that they would come today to install the line.<br> <br> However"
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Replies (1)Telkom's replyOfficial
29 Jun 2015, 10:08Hello Theosis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121342
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121342
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Best regards,
Telkom's reply29 Jun 2015, 10:08
Official
Hello Theosis,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121342
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM121342
We apologize for any inconvenience caused.
Regards,
Arnold Madisa
Telkom Social Media Team
***
Best regards,
